Publications
Peer-Reviewed Papers
(in reverse chronological order)
Woolley, A. W., Chow, R. M., Mayo, A. T., Riedl, C., & Chang, J. W. (in press). Collective attention and collective intelligence: The role of hierarchy and team gender composition. Organization Science. link to pdf
Riedl, C., Kim, Y.J., Gupta, P., Malone, T.W. & Woolley, A.W. (2021). Quantifying collective intelligence in human groups. Proceedings of the National Academy of Sciences, 118(21), e2005737118. link to pdf
Fiacco, J., Haan, K.W., Woolley, A.W., & Rosé, C. (2021). Taking transactivity detection to a new level. International Society of the Learning Sciences, 8. link to pdf
Gupta, P., & Woolley, A. W. (2021). Articulating the role of artificial intelligence in collective intelligence: A transactive systems framework. Proceedings of the Human Factors and Ergonomics Society Annual Meeting, 65. link to pdf
Mayo, A.T. & Woolley, A.W. (2021). Variance in group ability to transform resources into performance, and the role of coordinated attention. Academy of Management Discoveries. https://doi.org/10.5465/amd.2019.0231 link to pdf
Tomprou, M., Kim, Y.J., Chikersal, P., Woolley, A.W., & Dabbish, L.A. (2021). Speaking out of turn: How video conferences reduces vocal synchrony and collective intelligence. PLoS One, 16 (3), e0247655. https://doi.org/10.1371/journal.pone.0247655
Glikson, E. & Woolley, A.W. (2020). Human trust in artificial intelligence: Review of empirical research. Academy of Management Annals, 14 (2), 627-660. link to pdf
Mayo, A.T., Woolley, A.W., & Chow, R.M. (2020). Unpacking participation and influence: Diversity’s countervailing effects on expertise use in groups. Academy of Management Discoveries, 6 (2), 300-319. https://doi.org/10.5465/amd.2018.0044 link to pdf
Aggarwal, I. & Woolley, A.W. (2019). Team creativity, cognition, and cognitive style diversity. Management Science, 64, 1586-1599. link to pdf
Glikson, E., Woolley, A. W., Gupta, P., & Kim, Y. J. (2019). Visualized automatic feedback in virtual teams. Frontiers in Psychology. https://doi.org/10.3389/fpsyg.2019.00814 link to pdf
Aggarwal, I., Woolley, A.W., Chabris, C.F. & Malone, T.W. (2019). The impact of cognitive style diversity on implicit learning in teams. Frontiers in Psychology, 10:112. doi: 0.3389/fpsyg.2019.00112 link to pdf
Gupta, P. & Woolley, A.W. (2018). Productivity in an era of multi-teaming: The role of information dashboards and shared cognition in team performance. Proceedings ACM Human-Computer Interaction, 2, 62. (CSCW 2018). https://doi.org/10.1145/3274331 link to pdf
Chang, J.W., Chow, R.C., & Woolley, A.W. (2017). Effects of inter-group status on the pursuit of intra-group status. Organizational Behavior and Human Decision Processes, 139, 1-17. link to pdf
Chikersal, P., Tomprou, M., Kim, Y. J., Woolley, A., & Dabbish, L. (2017). Deep structures of collaboration: Physiological correlates of collective intelligence and group satisfaction. Proceedings of the 20th ACM Conference on Computer-Supported Cooperative Work and Social Computing (CSCW 2017). link to pdf
Nielsen, M. W., Alegria, S., Börjeson, L., Etzkowitz, H., Falk-Krzesinski, H. J., Joshi, A., Woolley, A.W., … Schiebinger, L. (2017). Gender diversity leads to better science. Proceedings of the National Academy of Sciences, 114(8), 1740–1742. link to pdf
Kim, Y. J., Engel, D., Woolley, A., Lin, J., McArthur, N., & Malone, T. (2017). What makes a strong team? Using collective intelligence to predict performance of teams in League of Legends. Proceedings ACM Human-Computer Interaction. (CSCW 2017). link to pdf
Riedl, C. & Woolley, A.W. (2017). Teams vs. Crowds: A field test of the relative contributions of incentives, member ability, and emergent collaboration to crowd-based problem-solving performance. Academy of Management Discoveries, 3, 382-403. link to pdf
Mayo, A.T. & Woolley, A.W. (2016). Teamwork in healthcare: Maximizing collective intelligence via inclusive collaboration and open communication. American Medical Association Journal of Ethics, 18 (9): 933-940. link to pdf
Schuldt, J. P., Chabris, C.F., Woolley, A.W. and Hackman, J.R. (2016). Confidence in dyadic decision making: The role of individual differences. Journal of Behavioral Decision Making doi:10.1002/bdm.1927. link to pdf
Engel, D., Woolley, A. W., Aggarwal, I., Chabris, C. F., Takahashi, M., Nemoto, K., Kaiser, C., Kim, Y. J., & Malone, T. W. (2015). Collective intelligence in computer-mediated collaboration emerges in different contexts and cultures. Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI 2015), Seoul, Korea. link to pdf
Woolley, A.W., Aggarwal, I., and Malone, T.W. (2015) “Collective Intelligence and Group Performance.” Current Directions in Psychological Science 24: 420–24. link to pdf
Engel, D., Woolley, A. W., Jing, L., Chabris, C. F., & Malone, T. W. (2014). Reading the mind in the eyes or reading between the lines? Theory of Mind predicts collective intelligence equally well online and face-to-face. PLoS ONE 9(12). link to pdf
Aggarwal, I. & Woolley, A.W. (2013) Do you see what I see? The effect of members’ cognitive styles on team processes and errors. Organizational Behavior and Human Decision Processes, 122, 92-99. link to pdf
Woolley, A.W., Bear, J.B., Chang, J.W. & DeCostanza, A.H. (2013). The effects of team strategic orientation on team process and information search. Organizational Behavior and Human Decision Processes, 122, 114-126. link to pdf
Woolley, A.W. (2011). Playing offense vs. defense: The effects of strategic orientation on team process in competitive environments. Organization Science, 22, 1384-1398. link to pdf
Woolley, A.W. (2011). Responses to adversarial situations and the implications for collective intelligence. Journal of Organizational Behavior, 32, 978-983. link to pdf
Woolley, A.W. & Fuchs, E.R.H. (2011). Collective intelligence in the organization of science. Organization Science 22, 1359-1367. link to pdf
Bear, J.B. & Woolley, A.W. (2011). The role of gender in team collaboration and performance. Interdisciplinary Science Reviews, 36, 146-153. link to pdf
O’Leary, M.B., Mortensen, M. & Woolley, A.W. (2011). Multiple team membership: A theoretical model of its effects on productivity and learning for individuals and teams. Academy of Management Review, 36, 461-478. link to pdf
Woolley, A.W., Chabris, C.F., Pentland, A., Hashmi, N. & Malone, T.M. (2010). Evidence for a collective intelligence factor in the performance of human groups. Science, 330, 686-688. link to pdf
Woolley, A. W. (2009). Means versus ends: Implications of outcome and process focus for team adaptation and performance. Organization Science, 20, 500-515. link to pdf
Woolley, A.W. (2009). Putting first things first: Task focus and team performance. Journal of Organizational Behavior, 30, 427-452. link to pdf
Woolley, A. W., Gerbasi, M. E., Chabris, C. F., Kosslyn, S. M., & Hackman, J. R. (2008). Bringing in the experts: How team composition and work strategy jointly shape analytic effectiveness. Small Group Research, 39, 352-371. link to pdf
Woolley, A. W., Hackman, J. R., Jerde, T. J., Chabris, C. F., Bennett, S. L., & Kosslyn, S. M. (2007). Using brain-based measures to compose teams: How individual capabilities and team collaboration strategies jointly shape performance. Social Neuroscience, 2, 96-105. link to pdf
Woolley, S.L., Benjamin, W.J., & Woolley, A.W. (2004) Construct validity of a self-report measure of teacher beliefs related to constructivist and behaviorist theories. Educational and Psychological Measurement, 62, 319-331. link to pdf
Woolley, A.W. (1998). Effects of intervention content and timing on group task performance. Journal of Applied Behavioral Science, 34, 30-46. link to pdf
Refereed Conference Proceedings
Chang, J.W., Chow, R.M., Woolley, A.W. (2013). High-status but low-performing: Effects of group status on information exchange and group outcome. Academy of Management Best Paper Proceedings.
Woolley, A.W., Bear, J.B., Chang, J.W., DeCostanza, A.W. (2011). The effects of team strategic orientation on team strategy and information search in competitive environments. Academy of Management Best Paper Proceedings.
Woolley, A.W. (2009) Offensive versus defensive strategic orientation and collective information processing in teams. Academy of Management Best Paper Proceedings.
Book Chapters
Malone, T.W. & Woolley, A.W. (2020). Collective intelligence. In R. Sternberg (Ed) The Cambridge Handbook of Intelligence. Cambridge, UK: Cambridge University Press.
Woolley, A.W. & Aggarwal, I. (2020). Collective intelligence and group learning. In L. Argote & J.M. Levine (Eds.) The Oxford Handbook of Group and Organizational Learning. New York, NY: Oxford University Press.
Woolley, A.W., Aggarwal, I., & Malone, T.W. (2015). Collective intelligence in teams and organizations. In T.W. Malone & M. Bernstein (Eds.) Collective Intelligence. Cambridge, MA: MIT Press.
Woolley, A.W., & Hashmi, N. (2013). Cultivating collective intelligence in online groups. In P. Michelucci (Ed.) Handbook of Human Computation. New York, NY: Springer Science+Business Media.
Woolley, A.W. (2013). Emerging understanding of group-related characteristics: Collective intelligence. New Directions in Assessing Performance Potential of Individuals and Groups, National Research Council, Committee on Measuring Human Capabilities: Performance Potential of Individuals and Collectives, Board on Behavioral, Cognitive, and Sensory Sciences. Division of Behavioral and Social Sciences Education. Washington, DC.
Aggarwal, I., & Woolley, A.W. (2012). Two perspectives on intellectual capital and innovation in teams: Collective intelligence and cognitive diversity. In C. Mukhopadyay (Ed.), Driving the economy through innovation and entrepreneurship (pp. 495-502). Bangalore: Springer.
Roloff, K.S., Woolley, A.W. & Edmondson, A.C. (2011) “The contribution of teams to organizational learning,” in M. Easterby-Smith & M. Lyles, (Eds.) International handbook of organizational learning and knowledge management, Second Edition, 249-272. London: Blackwell.
O'Leary, M.B., Mortensen, M. & Woolley, A.W. (2011) “Multi-team membership in relation to multi-team systems,” in S. Zaccaro, M. Marks & L. DeChurch (Eds.), Multi-team systems: An organization form for dynamic and complex environments. New York, NY: Psychology Press/ Taylor & Francis Group, LLC.
Woolley, A.W. (2009) Organizations. In J.M. Levine & M.A. Hogg (Eds.), Encyclopedia of Group Processes and Intergroup Relations. Thousand Oaks, CA: Sage Publications.
Caruso, H.M. & Woolley, A. W. (2008). Manifesting the value of cognitive diversity in teams: The critical role of emergent interdependence. In M. A. Neale, E. Mannix & K. Phillips (Eds.), Research on managing groups and teams: Groups and diversity (Vol. 9). Oxford, UK: Elsevier Science Press.
Mortensen, M., Woolley, A. W., & O’Leary, M. B. (2007). Conditions enabling effective multiple team membership. In K. Crowston, S. Sieber, & E. Wynn (Eds.), Virtuality and Virtualization Vol. 236: 215-228. Portland, OR: Springer Publishers.
Edmondson, A. C., & Woolley, A. W. (2003). Understanding outcomes of organizational learning interventions. In M. Easterby-Smith & M. Lyles (Eds.), International handbook on organizational learning and knowledge management. London: Blackwell.
Managerial Publications and Cases
Managerial Publications and Published Talks
Riedl, C., Seidel, V.P., Woolley, A.W., & Kane, G.C. (2020). Make your crowd smart: A framework for tailoring your crowdsourcing approach to the complexity of your innovation challenge. Sloan Management Review.
Woolley, A.W. (2013). "Expertise and collective intelligence: when teams are (and are not) more than the sum of their parts," in Wageman, R. (ed.), Team Effectiveness: The Marketing & Management Collection, Henry Stewart Talks Ltd, London (online at http://hstalks.com/?t=MM1713492-WilliamsWoolley)
Woolley, A.W. & Malone, T.W. (2011). What makes a team smarter? Harvard Business Review, June, 32-33.
O’Leary, M.B., Mortensen, M. & Woolley, A.W. (2010) Multiple team membership: Working together effectively before it all goes downhill. IESE Insight, 6, 52-58.
Cases
Polzer, J.T., & Woolley, A.W. (2001). Chapter Enrichment Program Teams at the American Red Cross. Case N9-402-042. Boston: Harvard Business School Press.