Anita Williams Woolley

Associate Professor of Organizational Behavior and Theory
Tepper School of Business
Carnegie Mellon University


Peer-reviewed Journals (reverse chronological order)

Aggarwal, I. &  Woolley, A.W. (in press). Team creativity, cognition, and cognitive style diversity.  Management Science.

Glikson, E. & Woolley, A.W. (in press). Human trust in artificial intelligence: Review of empirical research. Conditionally accepted at Academy of Management Annals.

Gupta, P. & Woolley, A.W. (2018). Productivity in an era of multi-teaming: The role of information dashboards and shared cognition in team performance.  Proceedings ACM Human-Computer Interaction, 2, 62. (CSCW 2018).

Chang, J.W., Chow, R.C., & Woolley, A.W. (2017). Effects of inter-group status on the pursuit of intra-group status. Organizational Behavior and Human Decision Processes, 139, 1-17.

Chikersal, P., Tomprou, M., Kim, Y. J., Woolley, A., & Dabbish, L. (2017). Deep structures of collaboration: Physiological correlates of collective intelligence and group satisfaction. Proceedings of the 20th ACM Conference on Computer-Supported Cooperative Work and Social Computing (CSCW 2017).

Nielsen, M. W., Alegria, S., Börjeson, L., Etzkowitz, H., Falk-Krzesinski, H. J., Joshi, A., Woolley, A.W., … Schiebinger, L. (2017). Gender diversity leads to better science. Proceedings of the National Academy of Sciences114(8), 1740–1742.

Kim, Y. J., Engel, D., Woolley, A., Lin, J., McArthur, N., & Malone, T. (2017). What makes a strong team? Using collective intelligence to predict performance of teams in League of Legends. Proceedings ACM Human-Computer Interaction. (CSCW 2017).

Riedl, C. & Woolley, A.W. (2017). Teams vs. Crowds: A field test of the relative contributions of incentives, member ability, and emergent collaboration to crowd-based problem solving performance.  Academy of Management Discoveries, 3, 382-403.

Mayo, A.T. & Woolley, A.W. (2016). Teamwork in healthcare: Maximizing collective intelligence via inclusive collaboration and open communication. American Medical Association Journal of Ethics, 18 (9): 933-940.

Schuldt, J. P., Chabris, C.F., Woolley, A.W. and Hackman, J.R. (2016). Confidence in dyadic decision making: The role of individual differences. Journal of Behavioral Decision Makingdoi:10.1002/bdm.1927.

Engel, D., Woolley, A. W., Aggarwal, I., Chabris, C. F., Takahashi, M., Nemoto, K., Kaiser, C., Kim, Y. J., & Malone, T. W. (2015). Collective intelligence in computer-mediated collaboration emerges in different contexts and cultures. Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI 2015), Seoul, Korea.

Schuldt, J. P., Chabris, C.F., Woolley, A.W. and Hackman, J.R. (2015). Confidence in dyadic decision making: The role of individual differences.” Journal of Behavioral Decision Making. doi:10.1002/bdm.1927.

Engel, D., Woolley, A. W., Jing, L., Chabris, C. F., & Malone, T. W. (2014). Reading the mind in the eyes or reading between the lines? Theory of Mind predicts collective intelligence equally well online and face-to-facePLoS ONE 9(12).

Woolley, A.W., Chabris, C.F., Pentland, A., Hashmi, N. & Malone, T.M. (2010). Evidence for a collective intelligence factor in the performance of human groups. Science, 330, 686-688.

^Woolley, A. W., Gerbasi, M. E., Chabris, C. F., Kosslyn, S. M., & Hackman, J. R. (2008). Bringing in the experts: How team composition and work strategy jointly shape analytic effectiveness.  Small Group Research, 39, 352-371.

^Finalist for best paper of the year in the journal

Refereed Conference Proceedings

Chang, J.W., Chow, R.M., Woolley, A.W. (2013).  High-status but low-performing: Effects of group status on information exchange and group outcome.  Academy of Management Best Paper Proceedings.

Woolley, A.W., Bear, J.B., Chang, J.W., DeCostanza, A.W. (2011). The effects of team strategic orientation on team strategy and information search in competitive environments. Academy of Management Best Paper Proceedings.

Woolley, A.W. (2009) Offensive versus defensive strategic orientation and collective information processing in teams. Academy of Management Best Paper Proceedings.

Book Chapters (most recent first)

Woolley, A.W., Aggarwal, I., & Malone, T.W. (2015). Collective intelligence in teams and organizations. In T.W. Malone & M. Bernstein (Eds.) Collective Intelligence. Cambridge, MA: MIT Press.

Woolley, A.W., & Hashmi, N. (2013).  Cultivating collective intelligence in online groups. In P. Michelucci (Ed.)  Handbook of Human Computation. New York, NY:  Springer Science+Business Media.

Woolley, A.W. (2013).  Emerging understanding of group-related characteristics:  Collective intelligence. New Directions in Assessing Performance Potential of Individuals and Groups, National Research Council, Committee on Measuring Human Capabilities: Performance Potential of Individuals and Collectives, Board on Behavioral, Cognitive, and Sensory Sciences.  Division of Behavioral and Social Sciences Education.  Washington, DC.

Aggarwal, I., & Woolley, A.W. (2012). Two perspectives on intellectual capital and innovation in teams: Collective intelligence and cognitive diversity. In C. Mukhopadyay (Ed.), Driving the economy through innovation and entrepreneurship (pp. 495-502). Bangalore: Springer.

Woolley, A.W. (2009) Organizations. In J.M. Levine & M.A. Hogg (Eds.), Encyclopedia of Group Processes and Intergroup Relations.  Thousand Oaks, CA:  Sage Publications.

Caruso, H.M. & Woolley, A. W. (2008). Manifesting the value of cognitive diversity in teams:  The critical role of emergent interdependence. In M. A. Neale, E. Mannix & K. Phillips (Eds.), Research on managing groups and teams:  Groups and diversity (Vol. 9). Oxford, UK: Elsevier Science Press.

Mortensen, M., Woolley, A. W., & O’Leary, M. B. (2007) Conditions enabling effective multiple team membership. In K. Crowston, S. Sieber, & E. Wynn (Eds.), Virtuality and Virtualization Vol. 236: 215-228. Portland, OR: Springer Publishers.

Edmondson, A. C., & Woolley, A. W. (2003). Understanding outcomes of organizational learning interventions. In M. Easterby-Smith & M. Lyles (Eds.), International handbook on organizational learning and knowledge management. London: Blackwell.

Managerial Publications and Published Talks

Woolley, A.W. (2013). “Expertise and collective intelligence: when teams are (and are not) more than the sum of their parts”, in Wageman, R. (ed.), Team Effectiveness: The Marketing & Management Collection, Henry Stewart Talks Ltd, London (online at

O’Leary, M.B., Mortensen, M. & Woolley, A.W. (2010) Multiple team membership: Working together effectively before it all goes downhill.  IESE Insight, 6, 52-58.